Digilux — Privacy Policy

• Account information: name, email address, password (hashed), profile details you provide.
• Jewellery records: item descriptions, photos, purchase dates, receipts, serial numbers, provenance, and ownership history you enter.
• Transaction & audit data: timestamps, logs of transfers, confirmations between parties.
• Usage data: device, IP address, browser, pages visited, and interaction logs to help improve the service and for security.
• Support data: messages and attachments you send to our support team.

We use collected data to:

• Provide and operate the Digilux service (store jewellery records, display ownership history, facilitate transfers).
• Authenticate accounts and secure access.
• Improve and personalize the service, monitor usage, and fix bugs.
• Communicate about your account, updates, and support requests.
• Comply with legal obligations and protect the rights and safety of users.

Depending on your jurisdiction, we rely on one or more of the following legal bases to process your personal data:

• Your consent (e.g., marketing communications where required).
• Performance of a contract (providing the Digilux service and account management).
• Compliance with legal obligations.
• Legitimate interests (security, fraud prevention, product development) balanced against your rights.

We will not sell your personal data. We may share information with:

• Service providers: hosting, email, analytics, payment processors who help us operate Digilux and are bound by confidentiality.
• Transaction counterparties: other users involved in a recorded transfer (to confirm and log the transfer).
• Legal requests: when required by law, court order, or to respond to legal process.
• Business transfers: in connection with a sale, merger, or acquisition (with notice and contractual protections where required).

Digilux may link to or integrate third-party services (e.g., app stores, social logins, identity providers). These services have their own privacy practices — check their policies before sharing information.

We use cookies and similar technologies for session management, security, and analytics. You can control cookies via your browser settings; disabling some cookies may affect the service experience.

We implement reasonable technical and organizational measures to protect personal data (encryption for stored sensitive data, TLS in transit, access controls). However, no system is perfectly secure — we cannot guarantee absolute security. Report suspected breaches to us immediately.

We retain personal data as long as necessary to provide the service, comply with laws, resolve disputes, and enforce agreements. You may request deletion of your account; certain logs or records may be retained for legal or operational reasons.

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise your rights, contact us at the address below. We may need to verify your identity before responding.

Digilux is not intended for children under 13 (or the local age of digital consent). We do not knowingly collect personal information from children. If you believe we have collected such information, contact us to request deletion.

Data may be processed and stored in countries different from yours. Where required, we will use appropriate safeguards (standard contractual clauses, adequacy decisions) to protect your data.

We may update this Privacy Policy. We'll post the updated date at the top and, for material changes, provide notice (e.g., email). Continued use after changes constitutes acceptance.

If you have privacy questions, requests, or complaints, contact: sikander708@gmail.com.

This policy is governed by the laws of the jurisdiction specified in the app or the operator’s primary place of business. For specific legal questions about privacy obligations, seek legal counsel.